Return Policy


CLIPPIQ RETURN POLICY

Returns made simple, fair, and clear.

We want every Clippiq experience to feel right. If something isn't perfect, here's exactly how our risk-free return and replacement process works — no fine print, no surprises.

30 Days
Money-back guarantee
Free Replacement
2-year warranty
Fast Refunds
Processed in 5–10 business days
HOW IT WORKS
1
HYGIENE FIRST

Why hygiene matters.

Earbuds are personal items that come into direct contact with your skin. Like most reputable audio brands, we maintain strict hygiene standards to ensure every customer receives a brand-new, untouched product.

Important Notice

For health and safety reasons, we cannot accept returns on earbuds where the protective seal, sticker, or original packaging has been opened, tested, or worn. This policy protects every customer's right to receive a 100% sealed, hygienic product — the same way you'd want yours to arrive.

2
RETURN ELIGIBILITY

Return conditions.

You have 30 days from delivery to return your unopened Clippiq for a full refund — no questions asked. To qualify, please make sure:

  • The original box, plastic seal, or security band is unopened.
  • The product is in resellable condition with no damage.
  • Your order number or receipt is included with the return.
3
DEFECTIVE PRODUCTS

Got a defect? We've got you.

Clippiq products are built to the highest quality standards. But if you receive a unit with a manufacturing defect, damage, or technical issue, our support team will make it right — fast.

  • Free Replacement: Defective products are replaced with a brand-new unit after a quick inspection.
  • We cover shipping both ways — you pay nothing.
  • Just email support@clippiq.us with your order number and a brief description of the issue.
4
REFUND PROCESS

How refunds work.

Once your return is approved, you'll receive a prepaid shipping label by email. As soon as your package arrives at our Florida fulfillment center and passes the "Sealed Box" inspection, your refund is initiated.

  • Refunds are processed within 1–3 business days after inspection.
  • Funds typically appear in your account within 5–10 business days, depending on your bank or card issuer.
  • Refunds go back to your original payment method.
NEED SUPPORT?

Have a question? We're here to help.

To start a return, report a defect, or get technical help — just reach out. Our U.S.-based support team typically responds within 24 hours.

Email info@clippiq.com
Company Clippiq USA Inc.
Headquarters Saint Petersburg, FL · USA